IR:IS IS READY TO MANAGE AND OPTIMIZE YOUR company’s life

Best AI tool

for your IT department or IT services

The IR:IS system is a unique solution which is more than an ERP, or a task management system that based on artificial intelligence (AI) to control your daily work according to your company’s optimization wants.

We work with top class companies in Hungary

KEEP CONTROL BY AI

Optimize resources over tasks, take advantage of the opportunities provided by AI

The AI-based IR:IS can provide numerous benefits to your business. Here are some ways it could help:

Enhanced Task Management

IR:IS AIOps task management system can optimize task allocation, scheduling, and tracking. It can intelligently assign tasks based on employee skills, availability, and workload, ensuring efficient resource utilization and timely completion of projects depending on your company’s optimization rules.

Predictive Maintenance

For businesses with physical assets or equipment, an AI-based IR:IS can utilize machine learning algorithms to predict maintenance requirements. By analyzing data from sensors or historical patterns, it can detect anomalies, predict failures, and schedule preventive maintenance, reducing downtime and minimizing costs.

Cost Reduction

By automating repetitive tasks, optimizing resource allocation, and streamlining processes, an AI-based IR:IS can help reduce operational costs. It can minimize manual errors, optimize inventory levels, and eliminate redundant activities, leading to cost savings and improved profitability.

A sophisticated AI powered engine for your task management system

The one you’ll need

An AI-powered task management system can provide several benefits to your business. Here’s how it can help:

 

Task Prioritization and Scheduling, Smart Task Assignment, Automated Reminders and Notifications, Progress Tracking and Reporting, Predictive Analytics and Insights

 

Your data driven AIOps powered task management system can improve task allocation, scheduling, collaboration, and productivity within your optimized business. It helps streamline processes, enhances communication, and provides valuable insights for better decision-making, ultimately contributing to increased efficiency and successful project execution.

all partner data in one place

360-degree customer management, from opportunities to employees

Manage your partners and opportunities in this module – provide support for the sales team.

Partners and their data

Project opportunities

IT Operational opportunities

Why is partner treatment necessary?

The business environment of today is extremely competitive, making effective customer and partner management essential for business success. However, during partner management, businesses often face scattered data, manual processes, communication gaps, and efficiency issues. To avoid these problems and ensure effective partner management, it is necessary to manage data in one place.

Partner management software or modules allow for the management of all partner relationships from a single location, minimizing the scattering of data and the possibility of human errors. Such software typically offers features for tracking partner relationships and storing data.

Partner management software enables businesses to review all partner relationships and identify those with the greatest potential for growth. With such software, businesses can track communication with partners, business activities, and relationship development. Using this information, businesses can develop more effective strategies for collaborating with partners, thereby increasing the chances of business success.

Partner management software enables organizations to move data quickly and efficiently throughout business processes, thereby reducing the time required for manual processes. With easy and fast access to data, businesses can respond more efficiently to business opportunities and challenges with partners.

from event to continues operation

Operate your customers' systems, be prompt.

SLA control, management

Strict authorization management

ITIL-based operation

Incident and task management

Customer portal

Change management

Regular assignment of tasks

Financial and contractual data

Service Desk

Why is it necessary to use state of art complete solution?

The role and significance of information systems in business life is now evident to everyone. However, as the complexity of systems increases, so does the difficulty of their operation. The introduction of comprehensive IT operation support software can significantly help in executing tasks more efficiently and solving problems. Below are some reasons why it is necessary to use such software:

  • Complexity of operational tasks: The operation of information systems is an increasingly complex task that includes managing hardware, software, and networks, updating, repairing, and monitoring them as well. However, comprehensive IT operation support software can effectively coordinate and track operational tasks.
  • Problem-solving and error correction: Problems are unavoidable during IT system operation. Problem solving and error correction are time-consuming processes that can consume significant time and resources. However, comprehensive IT operation support software enables rapid problem identification and immediate intervention, reducing the risk of system downtime and reduced efficiency.
  • Centralized data management: Comprehensive IT operation support software allows for a complete overview of systems and centralized data management. This greatly assists the work of operators, as they can quickly and efficiently access all important information, such as system configurations, error tickets, and regular updates.
  • Automation: Comprehensive IT operation support software enables automation of operational processes, reducing the possibility of human errors, minimizing the time required for manual tasks, and increasing the efficiency of operators.

Why is the ITIL-based approach important?

The ITIL (Information Technology Infrastructure Library) is a comprehensive, practical, and proven framework for IT service management and IT operations. ITIL-based operations are important because they help businesses operate their IT infrastructure more efficiently, optimize IT processes, minimize business risks, increase customer satisfaction, and reduce costs. ITIL-based operations also enable IT service providers to meet regulatory requirements and legal obligations, as well as increase organizational flexibility and responsiveness to change. With ITIL-based operations, IT service providers and operators also improve transparency and communication, which is essential in the business world for successful collaboration and effective project management.

always keep watching on your goals

Project management from the order to the certificate of completion

Task management

Document storage

Result products

Gantt chart and calendar

Financial and contractual data

Worksheet monitoring

Why do you need it project controlling solution?

IT projects are typically complex, time-consuming, and require high levels of coordination and collaboration among participants. The use of good project management software enables more efficient planning, execution, and tracking of projects.

In IT projects, there are many tasks and activities that the project manager needs to coordinate. Project management software makes it easy to manage tasks and responsibilities, and allows team members to easily track progress and tasks.

Good project management software allows for the creation of schedules and the scheduling of activities, which enables efficient project planning and on-time completion of work. The software tracks project performance and deadlines, and sends notifications if any changes or delays occur.

Collaboration is crucial in IT projects, and good project management software enables teamwork and improves team efficiency.

IT projects often come with high costs, and project management software enables more efficient resource management and cost minimization. The software tracks project costs and budgets, and allows for compliance with budget constraints and budget planning.

In summary, the use of good project management software is crucial for more efficient planning, execution, and tracking of IT projects. The software improves collaboration, reduces costs, and enables on-time completion of projects, leading to customer satisfaction and business success.

taking care of your most important values

Manage colleagues' working days, see resources

Performance evaluation

Manage their workload

Mind your talent growing

Manage availabilities

Why use HRM module?

Using an HRM module makes managing human resources more efficient and simpler. The module allows for automation of HR processes such as managing vacation days, performance evaluations, storing data for payroll, and keeping track of work hours. The HRM module supports communication between employees and the HR department, which can increase employee satisfaction and overall business success.

control and manage what you have

Manage the elements associated with CMDB in a business continuity-like manner

Business services management

Integrated monitoring solution

Monitoring procedure management

Fully customizable CI management

Management of technological services

Integrated SIEM and vulnerability management

Automated inventory by IR:IS Fingerprint

Why use CMDB?

In IR:IS, the Configuration Management Database (CMDB) is a database that contains information related to IT business services and infrastructure configuration elements, including their relationships, attributes, and status. It is used as part of the ITIL framework and provides numerous benefits to the organization.

Firstly, CMDB enables the IT organization to track infrastructure changes and their impacts on services. By monitoring the service health, security, safety, relationships, and attributes of elements, the IT organization can quickly identify any issues or errors and respond to them promptly.

Secondly, CMDB helps the IT organization to understand the complexity of infrastructure and relationships between components, enabling the organization to design services and improve their quality. Understanding the relationships and attributes of elements provides the IT organization with a more accurate picture of the infrastructure, contributing to more efficient planning and implementation.

Thirdly, CMDB facilitates IT service management. The database enables the IT organization to understand how different services are linked to the infrastructure and how they influence each other. This helps the IT organization to manage services more effectively, improve their quality, and reduce downtime.

Finally, CMDB helps the IT organization to manage risks. Using the database, the IT organization can better understand the critical elements of the system and identify potential risk factors more easily. This allows the IT organization to be better prepared for risks, reduce downtime, and improve business process continuity.

In summary, CMDB is an extremely useful tool for the organization, enabling more efficient and secure infrastructure management.

continues information immediately

Create value from information, be up-to-date

Prepare reports, analyze the business, make decisions if necessary

Personal and group reports as your business likes

Automated report sending

Why is it important to create reports?

Reports are essential tools for organizations to gather, analyze, and communicate information about their operations, finances, and performance. They provide a structured way of presenting data and insights, enabling decision-makers to make informed and evidence-based decisions.

Firstly, reports help organizations to monitor and measure progress towards their goals and objectives. By collecting and analyzing data, organizations can identify areas of success and areas that require improvement, and take corrective actions accordingly. Reports can also help organizations to identify trends and patterns, enabling them to anticipate challenges and opportunities and plan accordingly.

Secondly, reports are important for accountability and transparency. By providing regular and comprehensive reports, organizations can demonstrate their compliance with regulations, standards, and best practices, and build trust with stakeholders. Reports can also help organizations to communicate their impact and value to stakeholders, including investors, customers, and employees.

Finally, reports can help organizations to identify and manage risks. By monitoring and reporting on key performance indicators and risk factors, organizations can identify potential problems and take steps to mitigate them. Reports can also help organizations to identify new opportunities and innovations, enabling them to stay ahead of the competition.

In summary, reports are critical tools for organizations to gather, analyze, and communicate information effectively. They enable organizations to monitor progress, demonstrate accountability, and identify risks and opportunities, ultimately supporting better decision-making and performance.

produced knowledge, value

Build knowledge, share it with colleagues

Record information

Support portal for your team

IT Operational opportunities

Why knowledge?

The building of a knowledge base is necessary because for a successful operation of an organization, sharing knowledge and effective flow of information are essential. A knowledge base is a system that enables an organization to record, store and share important information and knowledge required for business processes.

A well-functioning knowledge base allows employees of the organization to easily access the information they need, improve efficiency and reduce the number of errors. Furthermore, sharing information and knowledge within the organization promotes communication, increases collaboration among employees, and enables faster decision-making.

A well-constructed knowledge base also helps the organization to effectively utilize the knowledge and experience of its employees. New employees can more easily integrate into the organization if there is a well-documented knowledge base that helps them understand the company’s processes and expectations. Employees can also more easily share their own experiences, which can help others in solving similar problems.

Finally, a well-functioning knowledge base helps the organization to preserve its knowledge even when employees leave the organization. The knowledge and information collected in this way can be useful to the organization in the long term and can help maintain its competitive advantage in the market.

In summary, building a knowledge base helps the organization to operate more efficiently and effectively, increases collaboration among employees, and helps to preserve the company’s knowledge and competitive advantage.

Choose the plan that’s right for you

Pricing Table

On-Premise

Number of solvers: unlimited

Number of assets: unlimited

CMDB, Monitoring, SSO

CRM, Finance, NAV interface

Project Controlling

Operation support, Service Desk

API, Pentaho BI, Knowledgebase, SAP, Jira, device/configuration detection

Asset inventory, Authorization, Requisition

Cloud-Basic

Number of solvers: max. 40

Number of assets: max. 400

CMDB, Monitoring, SSO

CRM, Finance, NAV interface

Project Controlling

Operation support, Service Desk

API, Pentaho BI, Knowledgebase, SAP, Jira, device/configuration detection

Asset inventory, Authorization, Requisition

Cloud-Pro

Number of solvers: unlimited

Number of assets: unlimited

CMDB, Monitoring, SSO

CRM, Finance, NAV interface

Project Controlling

Operation support, Service Desk

API, Pentaho BI, Knowledgebase, SAP, Jira, device/configuration detection

Asset inventory, Authorization, Requisition

AiOps API

Number of solvers: unlimited

Number of assets: unlimited

CMDB, Monitoring, SSO

CRM, Finance, NAV interface

Project Controlling

Operation support, Service Desk

API, Pentaho BI, Knowledgebase, SAP, Jira, device/configuration detection

Asset inventory, Authorization, Requisition

Read our case studies and learn more about real life situations

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